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Sam was able to get my issue diagnosed and fixed within the same day. He also took the time to educate me on best cyber security practice and get all... read more of my accounts set up on 2fA to ensure I am protected as well as recommend other services to optimize what I already have and save money. Super friendly and helpful. He will be the first call I make should I ever need another repair. Thank you!
August 6, 2024Based on previous reviews, I contacted Computer Healer to see if they could update our desktop computer since it was running extremely slow. Sam checked it all out, cleaned it,... read more added some memory and another hard drive. Because I am not real savvy with computers, he patiently explained how MS 365 and OneDrive would make life easier! One of his goals is to make users more independent (yes, he likes getting our business, but sometimes we can handle things ourselves!). When there was still an issue when loading things once I got it home, he offered to access the computer remotely to save both of us some time. Because of the time I had spent with him and your reveiws, I trusted him to get into the computer remotely. I wish I could sit with him for a few hours and just pick up tips on using technology more effectively, checking to see if things are running properly, and learning shortcuts! Thank you, Sam, for fitting me into your schedule and going above and beyond when more help was needed.
August 6, 2024Having a computer "crash" after many years of files, I searched to find a reputable repair. I chose The Computer Healer LLC and am so thankful I did!! Sam... read more has been patient, considerate, thorough, very knowledgeable, and understanding (regarding my computer limitations). He is an excellent representation for this company!! I would highly recommend his services. Just so you know how impressed I am, I named my new desktop "Sam"!!!
June 2, 2024Excellent service. We hired Sam to put all our satellite office’s electronic records and database on one platform that would work across our offices. It was rather complex with... read more a lot of moving parts and they did it seamlessly. Sam also setup surveillance and security system for our offices with central access seamlessly, and him working with his team brought the best experience that we could hope for. Sam is very smart, responsive and professional. I have complete confidence in his ability to accomplish whatever technology needs you might have. It was the best decision hiring Sam and his team for our needs.
April 6, 2024Excellent service. We hired Sam to put all our satellite office’s electronic records and database on one platform that would work across our offices. It was rather complex with... read more a lot of moving parts and they did it seamlessly. Sam also setup surveillance and security system for our offices with central access seamlessly, and him working with his team brought the best experience that we could hope for. Sam is very smart, responsive and professional. I have complete confidence in his ability to accomplish whatever technology needs you might have. It was the best decision hiring Sam and his team for our needs.
April 2, 2024Ahmar Iqbal
April 2, 2024Exceptional Service and Peace of Mind after Unifi Installation at Our Islamic Center. We recently had the privilege of working with The Computer Healer LLC to install a comprehensive Unifi... read more wireless networking and security camera system at our local Islamic center. From the outset, our experience with their team was nothing short of exceptional. The knowledge and expertise demonstrated by The Computer Healer team, particularly Sam, were impressive. Sam took the time to understand the unique needs and layout of our Islamic center, providing tailored recommendations for the placement of the Unifi access points and security cameras to ensure optimal coverage and performance. The installation process itself was seamless and efficient. The team was punctual, professional, and respectful of our space, ensuring minimal disruption to our activities. Sam and his colleagues worked diligently to complete the installation promptly while maintaining the highest standards of quality. What truly sets The Computer Healer & Sam apart is their dedication to customer satisfaction. Sam patiently walked us through the operation of the Unifi system, ensuring that our staff members were comfortable using the network and accessing the security camera feeds. His willingness to answer questions and provide ongoing support has been invaluable. Since the installation, we have experienced a significant improvement in our network reliability and security. The Unifi wireless networking system provides seamless connectivity throughout our center, enhancing communication and productivity. Moreover, the clarity and coverage of the security cameras have provided us with peace of mind, allowing us to monitor and protect our facilities effectively. Overall, we recommend The Computer Healer highly enough for their expertise, professionalism, and commitment to excellence. They have truly transformed the technology infrastructure of our Islamic center, enabling us to better serve our community while ensuring the safety and security of our premises. If you are considering Unifi installation or any other IT services, look no further than The Computer Healer – they are simply the best in the business.
April 2, 2024Sam is amazing to work with he has been helping me and taking care of me and my businesses for quite some time now. I highly recommend him.
April 2, 2024My gaming laptop recently started slowing down, among other serious issues. I brought it to Sam and we went over the inner workings of my computer. We discussed options and... read more all the while he was sniffing out what could be causing the problem. Turned out to be programs operating in the background that I wasn't aware of. He resolved the issues and coached me on what to look out for as well as some other security tips. I thanked him and we shook hands. My laptop is back to proper operation, if not better. Best of all, it was no cost to me. Thank you again for your aid, Sam. You saved me a lot of time and money. Now it's back to games and classes.
April 2, 2024We recently had the pleasure of working with Sam of The computer healer LLC to install a Unifi security camera system & wireless internet for our trucking company, and we... read more couldn't be happier with the results. From start to finish, the experience was seamless and professional. Sam was incredibly knowledgeable about their products and took the time to understand our specific needs. He provided us with expert recommendations on the best placement for the cameras to ensure maximum coverage of our fleet. The installation process was efficient and thorough. He was punctual, courteous, and worked diligently to get the job done right the first time. He was also patient in explaining how to operate the system, ensuring that our team was comfortable using it. Since the installation, we have noticed a significant improvement in the security of our trucks and facilities. The clarity and coverage of the cameras are top-notch, giving us peace of mind knowing that our assets are protected around the clock. Overall, we highly recommend The Computer Healer LLC and Sam for any business looking to enhance its security measures. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable. Five stars all around!
March 22, 2024The service Sam provides is outstanding! A virus had locked up my web browser. Sam was able to resolve the problem in less than two hours. He... read more did a thorough job of "sanitizing" my computer, helping secure it against future predators, and also streamlined its operation. I came away with both a virus-free laptop, and many tips and suggestions for improved online security and more efficient computer operation. What impressed me the most was Sam's customer-first attitude. He turned a common computer fix into a very helpful learning experience for me, patiently explaining how best to keep my computer safe and running efficiently. I would highly recommend The Computer Healer!
March 22, 2024He was very knowledgeable and communicates well about what is wrong and what he will do to fix the issue. He completed the service same-day and got me setup with... read more a new process to make sure that I also keep my computer problem-free moving forward. I highly recommend The Computer Healer for personal computer issues.
March 15, 2024Well.....I was going to call this company for computer repair....But, while checking out the website, I see that they can't even spell the word customer correctly....So, will find a professional... read more company instead!
September 22, 2023 -
Repair was quick, fairly priced. Service was friendly and courteous. I appreciated the updates during the repair process.
March 22, 2023Sam was able to resolve issues which previous techs could not resolve. In addition, he have helpful advice on other related computer issues which could result in future cost... read more savings and efficiency. I will use his services again.
February 21, 2023Tried to get conputer fixed they delayed first appointment after call trying to say they didnt want to waste my money yet as it might be something simple and that... read more they would help me test some stuff after that their email stopped responding and yet again postponed this one but this time without even a call. Rather unprofessional if you ask me, best buy was alot more helpful today and took the computer same day with a much better price 200 per year got me what they were gonna charge me 95 and hour for. I really wouldnt trust these other reviews they seem rather faked.
July 2, 2022These gentlemen did not actually work on my computer, but they answered all my questions via text and telephone and allowed me to send pictures of my computer. I believe... read more they were being honest up front and would highly recommend them if something ever happened to my computer that they could fix! Thank you Sam!!
March 22, 2022Amazingly fast service, and expert repair. All completed within four days of contacting Sam for assistance. Very professional, trust worthy and extremely knowledgeable. I highly recommend this repair service.!!
March 22, 2022Repaired my laptop. Excellent communication from start to finish. Upfront about what steps would be taken to fix the problem. Very professional and I would definitely recommend them.
March 22, 2022Tried to get conputer fixed they delayed first appointment after call trying to say they didnt want to waste my money yet as it might be something simple and that... read more they would help me test some stuff after that their email stopped responding and yet again postponed this one but this time without even a call. Rather unprofessional if you ask me, best buy was alot more helpful today and took the computer same day with a much better price 200 per year got me what they were gonna charge me 95 and hour for. I really wouldnt trust these other reviews they seem rather faked.
March 22, 2022If you are looking for a personalized service with people who are skilled technicians and interested in meeting your needs, contact The Computer Healer. A small business,... read more they are focused on helping you. I will not hesitate to call them again. My 10 year old laptop runs like new.
March 22, 2022I called late in the afternoon and Sam picked up my computer shortly after from my home and gave me a very reasonable estimate around 9 PM on the same... read more day. He repaired it and delivered to my house first thing on the next morning. I am so impressed with the customer service and highly recommend Sam for your repairs. I will never use anyone else.
February 21, 2022This Company has it together, I have spent 35 years in business and have had to use IT services before that normally was a huge pain and extremely expensive, but... read more my experience with Sam was so streamlined, and completly stress less, professional and wonderful quality work. I know from now on I will only use The Computer Healer for my IT. He was honest and shared his opinion that saved me money instead of just trying to make it for himself. This is the type of IT services you want to have. This was a wonderful experience and I couldn't have asked for anything better. Thank you Sam you rock👍😎
February 21, 2022Sam was great. Took the time to help us and made sure we understood everything that he was doing and made sure that we could do it ourselves in the... read more future. He was very, very helpful and had some wonderful tips for us with respect to setting up our home Wi-Fi system and keeping it secure. He had some great tips on saving expenses in the future. He also gave us good tipss with respect to keeping our equipment in the best shape. I would definitely recommend the computer healer.
February 21, 2022This was a wonderful computer repair experience. Sam was excellent did good quality work quickly. He offered suggestions, sent pictures it was the best computer repair experience I have ever... read more had from a professional.
February 21, 2022Sam was great! Unfortunately my device was damaged beyond repair. The Computer Healer was able to recover my files off my device. Great communication and very professional. I will be... read more using again if needed in the future.
March 22, 2021I had two old computers that no longer worked. They found that one Harddrive could not be accessed due to damage. They were able to retrieve everything from the other.... read more My wife is quite happy to have her photos back! Nice pick up and return service. I would use them again.
March 22, 2021 -
We have a high school student who is involved in remote learning due to COVID-19 and started having power issues with her laptop. I was skeptical when I texted... read more The Computer Healer, as I thought to myself, "sure, I'll text, but I'll never hear back from anyone." Imagine my surprise when within minutes I had a text from Sam at CH!! We arranged a pick up time and the CH had the situation resolved and computer back to us in under 24-hours. I also appreciated Sam's willingness to share thoughts about additional remediation and approaches we could use. I would highly recommend The Computer Healer.
March 22, 2021PROBLEM: was locked out of the computer and ,for me, there were too many passwords. Through Team all problems were solved. Computer was unlocked remotely and passwords were... read more changed. There will be a follow up visit and some work done on my iPhone.
March 22, 2021Sam helped us in our home with a host of questions and problems. With everyone wearing masks, he cleaned up our iPhones, set up an iPad, put to rest... read more an old computer we're discarding, and dealt with the printer. Along the way, he clarified multiple points of confusion, as well as offering many tips on securing our system. A very worthwhile encounter. We'll call him again. ADDENDUM I had some additional questions and contacted Sam. His generous response was extremely impressive. Makes me even more grateful that we connected!
March 22, 2021Thank you Computer Healer for helping me with my computer issues along with some additional help and advise. Would highly recommend your service to anyone in need.
March 22, 2021The Computer Healer was amazing and very affordable! Sam was so kind, professional, and efficient. Within two hours, he had picked up my laptop, repaired it, and dropped it off.... read more In the meantime, he kept me informed about what was wrong and what he was going to do to fix it. I couldn’t be happier with the results!
February 21, 2021Sam was a great help in dealing with urgent computer needs, primarily when we needed to recover a hard drive from a computer burned in house fire. He is extremely... read more knowledgeable and solution oriented. Responded very quickly, resolved multiple issues within 24 hours. Also, conscientious about covid safety. Highly recommend!
February 21, 2021My lap top was repaired and returned a day earlier than expected. Sam patiently answered all of my questions. I'm pleased with the work and recommend The Computer Healer without... read more hesitation.
March 22, 2020Sam is an excellent resource who understands both computers and people. I asked him for a very particular fix and he understood exactly what I wanted which was pleasantly surprising.... read more I highly recommend THE COMPUTER HEALER for all kinds of computer issues.
March 22, 2020The Computer Healer owner serviced our MacBook Pro. He gave useful instruction for security and best operating practices for our MacBook Pro, was courteous, and responded promptly when contacted.... read more However, he was expensive and didn't solve my problem. My computer kept freezing when opening websites. The problem didn't manifest itself during a home visit for which he charged $100, or during a free 15 minute follow-up visit, and was unresolved. Later, after some research, I contacted him and suggested that the issue might be that our modem needed a firmware update. He requested $125 to return, but refused to make payment conditional on his fixing the problem. I called Macmen. They fixed the problem for $45. It was caused by malware that, aside from preventing me from opening websites also directed me to Yahoo when I performed a search. The Computer Healer technician had noted this Yahoo issue but was unable to remove the malware and didn't realize it was also causing the freeze-ups.
March 22, 2020The Computer Healer LLC handles the maintenance on our Windows servers. We are in Louisiana, but Sam treat us like we are next door to him. His teams are... read more fast, courteous. His online ticketing system keeps us update of all repairs to our servers. It is an awesome way to keep us updated about downtimes. Flow of information and knowledge of on going maintenance to every one on their team is commendable. These are good people that do what they say and care about the results. It would be a disaster without The Computer Healer LLC . I am impressed by Sam and his knowledge of technology. My 2014 MacBook Pro needed a new logic board as per Apple and Apple said it could not be fixed, the quote from them was almost the price of a new MacBook Pro. Sam told me to ship the Mac book to him and he fixed it in two days for a much more reasonable price, he told me they never do repairs by shipping hardware but this was a special job for me thanks Sam. I would definitely recommend The Computer Healer LLC and Sam to anyone who needs their technology repaired/maintained!
March 22, 2019I have used the tech support of “The Computer Healer” for helping me to navigate through new PC and cellular devices. And also understand basics techniques of SEO for... read more a job I was applying for. Sam is very professional and friendly and can explain things in a very simple manner. He would also follow up with helpful information even after our one on one consultation. I think “The Computer Healer” is a first class, dependable and professional company in which I highly recommend.
March 22, 2019Awesome experience with the service they provide, and the speed of service is commendable, they have installed our Server and maintaining it for a long time, we appreciate their hard... read more work towards our office and doing Hardware and software service when ever we need.
March 22, 2018 -
Sam did a wonderful job of going through my computer to make sure my browsers and Internet were working to their fullest potential. He even educated me as to how... read more much things had changed between previous Windows OS's and Windows 10. He walked me through a few areas of the computer where I can turn tracking systems off and other programs that use the processor even though they may not be completely open. The pricing was incredibly reasonable as well. For all the work Sam did on my computer, as well as educating me on things I can look for and do to help myself, the price was well worth it! I highly recommend The Computer Healer!
February 21, 2018Sam did an excellent job restoring a hard drive for me that I thought was all but lost several years ago. He provided me updates several times a day and... read more was very professional. He gave me tips on how to best manage data and storage going forward and offered his assistance for any follow-up questions I might have. Very happy with the service provided!
February 21, 2018The Computer Healer was amazing and very affordable! Sam was so kind, professional, and efficient. Within two hours, he had picked up my laptop, repaired it, and dropped it off.... read more In the meantime, he kept me informed about what was wrong and what he was going to do to fix it. I couldn’t be happier with the results!
February 21, 2021Sam was a great help in dealing with urgent computer needs, primarily when we needed to recover a hard drive from a computer burned in house fire. He is extremely... read more knowledgeable and solution oriented. Responded very quickly, resolved multiple issues within 24 hours. Also, conscientious about covid safety. Highly recommend!
February 21, 2021My lap top was repaired and returned a day earlier than expected. Sam patiently answered all of my questions. I'm pleased with the work and recommend The Computer Healer without... read more hesitation.
March 22, 2020Sam is an excellent resource who understands both computers and people. I asked him for a very particular fix and he understood exactly what I wanted which was pleasantly surprising.... read more I highly recommend THE COMPUTER HEALER for all kinds of computer issues.
March 22, 2020The Computer Healer owner serviced our MacBook Pro. He gave useful instruction for security and best operating practices for our MacBook Pro, was courteous, and responded promptly when contacted.... read more However, he was expensive and didn't solve my problem. My computer kept freezing when opening websites. The problem didn't manifest itself during a home visit for which he charged $100, or during a free 15 minute follow-up visit, and was unresolved. Later, after some research, I contacted him and suggested that the issue might be that our modem needed a firmware update. He requested $125 to return, but refused to make payment conditional on his fixing the problem. I called Macmen. They fixed the problem for $45. It was caused by malware that, aside from preventing me from opening websites also directed me to Yahoo when I performed a search. The Computer Healer technician had noted this Yahoo issue but was unable to remove the malware and didn't realize it was also causing the freeze-ups.
March 22, 2020The Computer Healer LLC handles the maintenance on our Windows servers. We are in Louisiana, but Sam treat us like we are next door to him. His teams are... read more fast, courteous. His online ticketing system keeps us update of all repairs to our servers. It is an awesome way to keep us updated about downtimes. Flow of information and knowledge of on going maintenance to every one on their team is commendable. These are good people that do what they say and care about the results. It would be a disaster without The Computer Healer LLC . I am impressed by Sam and his knowledge of technology. My 2014 MacBook Pro needed a new logic board as per Apple and Apple said it could not be fixed, the quote from them was almost the price of a new MacBook Pro. Sam told me to ship the Mac book to him and he fixed it in two days for a much more reasonable price, he told me they never do repairs by shipping hardware but this was a special job for me thanks Sam. I would definitely recommend The Computer Healer LLC and Sam to anyone who needs their technology repaired/maintained!
March 22, 2019I have used the tech support of “The Computer Healer” for helping me to navigate through new PC and cellular devices. And also understand basics techniques of SEO for... read more a job I was applying for. Sam is very professional and friendly and can explain things in a very simple manner. He would also follow up with helpful information even after our one on one consultation. I think “The Computer Healer” is a first class, dependable and professional company in which I highly recommend.
March 22, 2019Awesome experience with the service they provide, and the speed of service is commendable, they have installed our Server and maintaining it for a long time, we appreciate their hard... read more work towards our office and doing Hardware and software service when ever we need.
March 22, 2018